SWOT Symposium - A Focus on Geriatric Education, Access, Workforce and Policy in California

Friday, October 18, 2019 at 8:30 am to 4:30 pm

Arthur A. Dugoni School of Dentistry
155 Fifth Street, San Francisco, CA 94103

The California Dental Association and University of the Pacific, Arthur A. Dugoni School of Dentistry invite you to join us for a provocative discussion among our state’s leaders in geriatrics, education, policy, dental service delivery and reimbursement. Together, we will identify the strengths, weaknesses, opportunities and threats to improving education, access, funding and policy issues that impact the profession's ability to provide quality oral health care aging adults in our state. We will build allies to coordinate efforts across the state to meet some of the opportunities identified and mitigate some of the threats.

You Will Learn:

  • To identify strengths, weaknesses, opportunities and threats in geriatric dental education, access to care, reimbursement models and policy efforts that advance the attainment of good oral health in aging adults across the state

Who Should Attend:

This lecture program is designed for invited educators, providers, advocates and policy makers from California.

Program agenda ›


Jeff Album is vice president of Public and Government Affairs for Delta Dental of California, New York, Pennsylvania, and affiliates, which serve 36 million enrollees.  His responsibilities include managing a team of 16 lobbyists, as well as staff who engage in reputation/issues management for all affiliates.

Jeff is widely regarded as one of the nation’s foremost experts on the dental industry generally, and on health care reform’s impacts on that industry. His impact on state and federal legislation and rule making occurs through his advocacy on the boards of the California Dental Plans Association (CADP), the National Association of Dental Plans (NADP), and as a member of the Delta Dental Plans Association (DDPA) Public Policy Committee.)

In 2014, Jeff was recognized for his contributions by NADP with the Gabryl Award, that association’s highest honor for lifetime service to the dental benefits industry.

Jeff holds a Master of Arts degree in communication from Stanford University, and a Bachelor of Arts degree in planning and public policy from the University of California, Santa Cruz. He is past chair and a current member of the San Francisco Public Relations Round Table, and a current board director with the San Francisco Chamber of Commerce.

Wade Banner, DDS founded In Motion Dentists, an exclusively house-call dental practice, in 2014 following dental school after realizing his passion for providing high quality and compassionate dental care to the special needs and elderly patients of Southern California. Originally from Idaho, Dr. Banner moved to California in 2010 where he attended Western University’s College of Dental Medicine. Dr. Banner ensures that the patients under the care of his practice understand their options for care and have confidence in their treatment plan and their providing dentist.

Georgia Burke focuses her advocacy on issues affecting people who are dually eligible for Medicare and Medicaid benefits. She is part of Justice in Aging’s leadership team spearheading stakeholder engagement at the national and state level around the Medicare Medicaid Coordination Office’s demonstration projects in 13 states. Her administrative and legislative advocacy has also brought significant changes in Medicare Part D protections for low-income consumers as well as in access to health care programs for people with limited proficiency in English. Georgia joined Justice in Aging in 2005 after almost 20 years in private practice in Washington, D.C. and Oakland, California, devoted to administrative and legislative advocacy. Georgia is a magna cum laude graduate of Georgetown University Law Center and received her undergraduate degree from Manhattanville College.

Shannon Conroy, PhD, MPH provides epidemiological leadership to the California Office of Oral Health and contributes to understanding oral health disparities in California. She has extensive experience in advanced epidemiological methods and applied biostatistics for population-based public health surveillance efforts and research projects, with a focus in chronic disease prevention, modifiable risk factors, and neighborhood contextual factors. Dr. Conroy earned her doctoral degree in epidemiology from the University of California (UC) Davis. She also completed four-years of postdoctoral research training in cancer epidemiology with internationally recognized research programs. Previously, she served as a Research Specialist with the UC San Francisco (UCSF) Department of Epidemiology and Biostatistics and member of the UCSF Helen Diller Family Comprehensive Cancer Center. She oversees the Surveillance and Evaluation Unit for the Office of Oral Health.

Patrick Curran joined Health Plan of San Mateo in July 2016 as the Deputy Chief Executive Officer. Prior to joining HPSM, Pat was the Chief Executive Officer of CareOregon, a nonprofit community based health plan in Portland, Oregon. During his 13 years at CareOregon, he helped develop a Medicare Special Needs Plan, designed new shared learning and payment models for providers, expanded the plan's membership by more than 40% due to the Affordable Care Act, helped form a health plan cooperative for the health insurance exchange, and developed several Coordinated Care Organizations (CCOs throughout the state).

Prior to his time at CareOregon, Pat worked for Mullikin Medical Centers and MedPartners in both Portland and San Bruno,, as well as Community Care Network in San Diego. His experience includes forming provider networks, implementing new payment models, regulatory affairs and compliance, health plan operations and has written several articles for national journals.

Pat received his bachelor's degree from Santa Clara University and his masters degree in Public Health from San Diego State University.

Paul Glassman, DDS, MA, MBA, is the Assistant Dean for Research at the College of Dental Medicine at California Northstate University in Elk Grove, CA and Professor Emeritus at the University of the Pacific, Arthur A. Dugoni, School of Dentistry in San Francisco, CA.  He has served on many national panels including the Institute of Medicine’s (IOM) Committee on Oral Health Access to Services which produced the IOM report on Improving Access to Oral Health Care for Vulnerable and Underserved Populations.

Susan Hyde, DDS, MPH, PhD, FACD, is a Professor at the UCSF School of Dentistry in the Department of Preventive and Restorative Sciences.  Dr. Hyde is the Associate Director of UCSF’s Coordinating Center, which serves several national NIDCR-funded UH3 randomized clinical trials.  During the years of the HRSA-funded Multidisciplinary Fellowship in Geriatrics, Dr. Hyde was the Dental Director for UCSF.  She is also the Faculty Lead for interprofessional education for the School of Dentistry. Dr. Hyde received her dental degree from UCSF; Masters of Public Health and Doctorate of Philosophy (Epidemiology) from the University of California, Berkeley; and certificates in both Dental Public Health and Geriatrics from UCSF.

Marisa Watanabe, DDS, MS, a general dentist and graduate from University of the Pacific, Arthur A. Dugoni School of Dentistry, is an Associate Professor and serves as the Assistant Dean for Community Patient Care to oversee the Community Based Dental Education curriculum at Western University of Health Sciences, College of Dental Medicine. She has developed, implemented, and evaluated dental delivery system modalities including school-based oral health centers (SBOHCs) and teledentistry to address oral health access, establish comprehensive dental homes, and create continuity of care through prevention and disease management for underserved pediatric populations. Her research focuses on interprofessional healthcare models, dental service sustainability in SBOHCs with and without the utilization of teledentistry, and risk-based dental care for geriatric and vulnerable children including children with special health care needs. Her themed journal in the Journal of the California Dental Association entitled “Advancing Oral Health Equity with Innovative Dental Approaches”, highlights the health improvement and financial impact of risk-based care in SBOHCs, private practices, and federally qualified health centers. She is on the Steering Committee for the Los Angeles County Department of Public Health Community Oral Health Implementation Plan (COHIP), and is the Chair for the COHIP Workforce Development and Capacity workgroup.

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